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 Job Title   Posting Date   Organization

Visitor Experience Associate(s)

  10/23/2018   Mingei International Museum
 Job Description        

The VE Associate must be informed on all aspects of Museum activities and able to communicate core messages in engaging ways to visitors and potential visitors. The VE Associate may be located primarily at the front desk reception area or in the Museum store on a given day. The VE Associate is responsible, first and foremost, for providing excellent, energized customer service, along with merchandise sales, ticket and membership sales.



The Visitor Experience Associate is responsible for delivering exceptional customer service to every Museum guest. They are the face of the Museum, a liaison between the public and the Museumís exhibitions and programming, and their primary role is to enhance the visitor experience with their knowledge and service. QUALIFICATIONS: -Enthusiastic interpersonal skills, passion for customer service -Professionalism in demeanor and presentation -Ability to multitask, problem solve and maintain a pleasant manner in a busy environment -Flexibility and ability to maintain calm in stressful situations -Commitment to the Museumís mission and goals -Team player with energy and initiative -Weekend hours required, and occasional evening hours during special events -Retail and customer service experience -POS experience a plus -Interest and proficiency in a second language other than English


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Jill DeDominicis

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