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 Job Title   Posting Date   Organization

Reservation Agent for On The Go Transportation Services

  6/24/2019   Jewish Family Service of San Diego
 Job Description        

Position Type: non-exempt, 37.5 hours per week, one day per weekend and occasional holidays. Typical schedule is Monday through Thursday 11:00 am to 7:00 pm, Sunday 8:00 am to 5:00 pm Pay Rate: $ 16.00 Benefits: Benefits for this position include mileage reimbursement, medical, dental, vision, life insurance, flexible spending account, 401(k) plan and generous time off benefits. Position Overview On the Go: Transportation Solutions for Older Adults seeks a part-time Reservationist responsible for providing comprehensive administrative support to the On the Go program. Regular tasks include (but are not limited to): answering phones, providing customer service and addressing client ride requests scheduling of multiple transportation options coordinating and monitoring specialized dispatching software speaking with both drivers and riders meeting, event and field trip planning support generating correspondence in the form letters, emails, hand outs and flyers



Position Requirements Minimum of two years of experience in a high call volume/customer service environment. Education or work experience sufficient to fulfill all functions of the position. Background in older adult services preferred. Intermediate computer proficiency is required including use of Microsoft Office (Word, Excel, Outlook, PowerPoint, Publisher). Ability to multi-task, strong organizational skills, and the ability to maintain confidentiality are essential. Ability to type 40 WPM and perform 10-key data entry. Excellent telephone and oral communication skills. Ability to work effectively in high-stress situations Ability to work with people from, and within the context of, a variety of cultures in a respectful, culturally sensitive manner; particularly, a comfort and desire to communicate with older adult populations. Completion of all tasks with a high degree of accuracy and in a manner to meet deadline and compliance requirements


 Additional Information        

Contact Information To apply, please submit your cover letter and resume on the following link; Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).


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Leatha Medina

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