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 Job Title   Posting Date   Organization

Resident Services Coordinator

  4/13/2018   Housing Innovation Partners (formerly TACHS)
 Job Description        

-Coordinate individual client sessions with residents via staff, student interns, and volunteers. Sessions are held according to the clientís needs, up to and including daily contact. - Develop and implement the facilitation of multiple group interactions per week at the project thru a variety of staff and programs. Examples are weekly social events, walking clubs, educational classes on a variety of health/self-improvement topics, guest speakers, support groups, tenant councils, etc. -Work with program staff and partners to assist residents to develop, set, and achieve personal objectives as related to HUDís primary focus relating to housing stability, skills and income, and self-determination. Services include regular assessment of participant service needs, progress review, information and referral services, and coordination of care. -Ensure that client files are maintained according to agency policy and in compliance with HUD, Continuum of Care and other reporting mandates. Record all interactions with residents that related to their Service Plan Goals, housing status, and all major life events/changes. -Ensure the proper recording of delivered for purpose of Annual Progress Reporting to funding sources and internal program evaluation. -Assist residents in issues that arise with property management/ other providers, facilitate training on lease compliance, and help them to advocate on their own behalf. -Work in conjunction with case managers through service partners and assist in coordinating care through multiple service agencies to ensure continuity of service. -Assist in building a sense of ďcommunityĒ on the property by reducing residentís tendency to isolate and encourage networking among residents/use of natural supports and self-advocacy. -Attend monthly/bimonthly agency meetings to reports progress or issues/challenges on your property. -Be on the property to handle emergency situations if they arise. Situations can include individual emergencies/crisisís and situations that involve the community. -Other tasks as assigned by the Associate Director or Executive Director.



-Bachelorís Degree in social services or related field preferred. 2 years of experience in case management are preferable. -Knowledge and experience in addressing the issues of homelessness, mental illness, substance abuse, under-education, and under-employment in a culturally competent manner. -Professional verbal, written, problem-solving, and interpersonal skills to be able to effectively communicate with persons from diverse backgrounds, whether in formal or informal working relationships. Bilingual abilities are a plus but are not required. -A valid California Driverís license and reliable transportation. -Ability to be flexible, work as part of a team, to adjust schedule to changing work requirements. -Ability to facilitate group interactions and to motivate clients to set and achieve personal goals


 Additional Information        

Please send resume with cover letter to or fax to (858)277-3788 Compensation: 40 hour per week position with benefits package, rate $30-35k annually depending on experience. Agency Overview: Housing Innovation Partners is a non-profit (501 c 3) housing developer located in Southern California's San Diego County. HIP was incorporated in 1994 and has grown to become one of the only housing developers in San Diego focusing solely on the development of permanent supportive housing for low-income, special needs individuals. HIP has its corporate offices in the City of San Diego, and four properties located throughout the city totaling 110 units of housing. The mission of HIP is to develop permanent, supportive housing, for low income persons living with serious mental illness (SMI) and other chronic disabilities where they can live independently and receive integrated supportive services to improve their quality of life and stop the cycle of homelessness.


 Contact   Fax to:   Email Inquiries to:

Jon Walters

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