Location: Virtual/Remote office
Reports To: Director of Community Solutions
Status: Full-time, exempt
Are you willing to WORK HARD, AND PLAY HARDER???? Do you want to be a part of a team that is revolutionizing an organization? Do you have a passion for customer and member experience? Do you enjoy identifying opportunities to make an organization better? The Member Experience Manager is responsible for creating and managing the Blue Star Families membership experience across the nation. This manager understands the importance of delivering a topnotch membership and customer experience and is willing to work together to achieve results, implementing proven, member-centric processes and plans. They will provide high quality membership options to all Blue Star Families members and be a champion for those who utilize Blue Star Families programs, and give back to today’s military families.