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 Job Title   Posting Date   Organization

FRC Program Coordinator

  10/9/2019   Hannah's House
 Job Description        

Weekly follow up and case management of Family Resource Center (FRC) clients.
Include input of FRC Questionnaires into the hubspot, client tracking sheet, google contacts, and immediate first follow up of a phone call and email upon entering the client.
Selecting resource materials for new events and free programs to update on the resource boards.
Sending clients updates on housing, jobs, and relevant information as requested in their questionnaire via email/text.
Documenting each contact with the clients into hubspot notes.
Collecting the Family Resource Center Grant forms and uploading into the saved files.
Refreshing the Art Cart, and Hospitality Cart as needed.
Attend weekly orientation nights to share talking points on the Family Resource Center.
Attend outreach events as assigned by the Outreach Manager.
Conduct weekly, monthly, and quarterly follow up for current/past Family Resource Center Clients.
Assist with processing donations.
Assist with organizing monthly art projects and giveaways.



Outgoing and sociable with a passion for helping people.
Competency in Microsoft applications.
Experience in social work and community outreach a plus.
Good working knowledge of social media.
Exemplary written communication skills.
Strong customer service and phone skills.


 Additional Information        

Part time 15 hours to start. Opportunity for advancement. Please send resume. $15 per hour


 Contact   Fax to:   Email Inquiries to:

Petra Howe

  (858) 300-2739 is a service provided by Nonprofit Management Solutions.
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