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 Job Title   Posting Date   Organization

Visitor Engagement Specialist

  1/14/2020   Museum of Photographic Arts
 Job Description        

Provide an educational, guest-focused experience to all MOPA visitors within the Museum’s galleries, including: Welcome and acknowledging visitors as they enter, from a standing position Respond to inquiries about MOPA, the exhibitions, and questions about Balboa Park Guide visitors to points of interest and general overview of exhibitions Provide additional levels of engagement for all visitors Provide point-of-donation services as visitors enter the museum, including, but not limited to: Communicate Pay What You Wish policy Assist visitors with Museum donations and memberships Provide information about MOPA programs, membership, and events that may be of interest Provide information about Explorer Pass Balance registers at opening and/or closing Lead scheduled tours through the Museum’s galleries for school and other groups using inquiry-based strategies Participate in training sessions on current exhibitions and read materials to interact with visitors in a knowledgeable way



Proven experience working in an educational field, such as classroom instruction, training, tour guide, etc; Track record of outstanding customer service; Positive attitude and the ability to work both independently and as a member of a team; Friendly, enthusiastic, and outgoing; Knowledge and experience with photographic arts preferred; Must be able to work with a variety of age groups and be comfortable engaging with a wide range of knowledge, experience, and abilities; Must be able to spend extensive time on their feet Must enjoy working with diverse audiences and be a solid public speaker who can manage groups; Computer skills, knowledge, and experience with Google Drive, Calendar, and Docs; Flexible schedule; Extremely reliable and dependable; Must be available to work weekends, holidays, and some evenings; Bilingual a plus.


 Additional Information        

Status: Part-time, non-exempt. Hours: 8-16 hours per week on average, will vary semi-monthly based on need. No minimum hours per week guaranteed. Salary: $16 per hour Start Date: As soon as possible Reports to: Manager of Youth and Visitor Engagement See full job description on Please e-mail resume along with a thoughtful cover letter that clearly describes how your skills and experience meet the qualifications of this position to: Manager of Youth and Visitor Engagement, and reference “VE Specialist position” in the subject line. Please no telephone calls. No Recruiters. Incomplete applications will not be considered. AA/EOE


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Chantal Lane

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