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 Job Title   Posting Date   Organization

Administrative Assistant

  9/28/2020   Crisis House
 Job Description        

This position is critical to the success of our programs and organization because the position is the face of the agency to the public. The position will greet visitors in person and over the phone and will connect them to crucial resources. In addition, identifying potential emergency shelter beds, scheduling hotel reservations, coordinating payment, preparing food packages and other emergency needs, and arranging transportation are regular activities of the position. Will conduct the initial intake with clients and may provide screening and assessment interviews to determine program eligibility. Works as a team with the Information and Referral Specialist and others and will use their talents and skills to perform a variety of duties that support the smooth operation of the agency and programs.



• Minimum education: High School Diploma or GED • Preferred education: Bachelor’s Degree in Social Work or related field • 2 years customer service experience (in a social services setting preferred) • 1 year direct experience working with survivors or disenfranchised families (or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities). • Fluent in Spanish/English including the ability to read and write preferred


 Additional Information        

• Completion of basic DV training strongly preferred • Completion of 40 hours Domestic Violence training a plus • Understanding of the principles of case management • Working knowledge of local domestic violence and other shelter referral systems, transitional and permanent housing resources preferred. • Experience with client data base system • Excellent communication and organization skills • Proficient with computer systems and software including Microsoft Suite, and technical skills in graphic design using publisher, Canva, is a plus


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Crisis House

  (619) 444-1422 is a service provided by Nonprofit Management Solutions.
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