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 Job Title   Posting Date   Organization

Registration Assistant

  1/16/2020   Institute on Violence Abuse and Trauma
 Job Description        

The Registration and Summit Assistant has responsibilities supporting the Summit Management team by overseeing registration for two large International Summits as well as several one-day day local training's per year, as well as supporting other Summit tasks. This position will be responsible for the development of event registration, providing excellent customer service and execution of the on-site registration process for each event. The position is a Full Time (40 hours/week), non-exempt position. Responsibilities: Manage event registration set up using the CVENT and Constant Contact platforms (or similar registration software), and ensure registration sites are in compliance with company’s best practices privacy and data policies Provide superior customer service support by taking registration calls, responding to emails, and providing registration support to attendees once registration for Summit and training's has launched and managing all on-site registration duties.



Knowledge, Skills and Education Requirements: Bachelor Degree in related field or equivalent 2-5 years of documented related experience, knowledge of the hospitality/event industry Strong knowledge of registration planning processes Experience with registration software, CVENT preferred Experience with large event registration preferred Extreme attention to detail is required Excellent oral and written communication skills Strong, positive customer service skills Must be able to work under demanding conditions Ability to multi-task, prioritize and manage time according to deadlines Ability to work well independently and collaboratively Willingness to travel required (currently one week -two weeks per year in April) Ability and willingness to work extra hours as needed leading up to Summit dates Proficiency in MS Office applications, Google Platform, Constant Contact Must be able to lift 25-35 lbs, bend, and lift event supplies Job Type: Full-time


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Sandi Capuano Morrison

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