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 Job Title   Posting Date   Organization

Volunteer Relations Advisor

  6/13/2018   Girl Scouts San Diego
 Job Description        

In support of the Girl Scouts San Diegoís (GSSD) Conflict Management process, facilitate the negotiation and resolution of conflicts between disputing volunteer parties by working collaboratively with the parties, providing direction and support, and identifying creative ways to reach a mutual solution. Support volunteers in working collaboratively and productively by providing conflict management and mediation services in accordance with the GSSD Conflict Management Roadmap. Ensure volunteers receive on-going coordination, communication, motivation, problem solving, and support when disputes occur. Develop and maintain all documentation, records, and systems. Document complaints regarding financial mismanagement and investigate as necessary. Monitor and track the resolution process for situations involving conflict between volunteers. Provide group conflict management facilitation and dialogue processes for volunteers, particularly in high-conflict situations.



To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelorís degree with concentration in social sciences, or a related field of study or related field or equivalent experience. Minimum of one (1) year experience in facilitating conflict management and dialogue processes amongst individuals and groups. Training development and delivery experience. Ability to maintain confidentiality and exercise sound judgment and discretion. Ability to engage and communicate persuasively, professionally, respectfully and effectively in writing and orally with a diverse range of people. Ability and commitment to work collaboratively with a diverse range of personalities and communication styles.


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