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 Job Title   Posting Date   Organization

IT Specialist/SharePoint Administrator

  4/11/2018   Project Concern International
 Job Description        

The Senior IT Specialist/SharePoint Administrator position is a versatile helpdesk and SharePoint support position. Responsibilities include providing hardware, software, and systems support in a Microsoft Windows and Office 365 environment with emphasis on SharePoint knowledge and expertise. Additional responsibilities include network support, servers, telecommunications, desktop and application support. This position will be based in Washington DC, and supports PCI’s global operations in 12 countries. Includes providing Tier 1 and Tier 2 support, responding to emails, documenting, tracking and routing issues in a ticket tracking system, and primary administration of the O365 SharePoint intranet.



•Bachelor’s Degree or technical training in Information Technology, and 6+ years of experience in a similar role. •Minimum 2 years' experience supporting SharePoint •Strong technical skills in mobile and computer technology •Capacity to quickly learn new systems and solve complex technical problems with creativity •Ability to perform analysis and research of various technologies independently •Ability to work under pressure


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